Privacy Policy
Last updated: October 27, 2026
Dr. Maia Leadership ("Dr. Maia Leadership," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit drmaia.coach, contact us, request information, book a session, or use our coaching and related services.
Information we collect
Depending on how you interact with us, we may collect:
Contact and professional information: name, email address, phone number, organization, role, and information you choose to include in an inquiry or application.
Communications and scheduling information: messages you send us, appointment requests, and relevant service-related communications.
Transaction information: if you make a purchase, payment processing is handled by the payment provider; we may receive transaction details such as payment status, but we do not intend to collect full payment-card numbers through this website.
Technical information: browser and device details, IP address, pages visited, and usage data that may be collected through cookies or similar technologies where enabled.
Please do not submit patient-identifiable information, protected health information, or other confidential patient data through this website, our forms, email, or SMS.
How we use information
We may use information to:
respond to inquiries and provide requested coaching, programs, workshops, or speaking services;
schedule and administer appointments, enrollments, payments, and client support;
send service-related notices and, where permitted, marketing messages you have requested or consented to receive;
operate, maintain, secure, and improve the website and our services;
comply with legal obligations and protect our rights, users, and business.
SMS and mobile information
If you opt in to receive text messages, we use your mobile number and consent information to send the messages described at the point of opt-in, including marketing and promotional messages from Dr. Maia Leadership. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help.
We do not sell or share mobile numbers, SMS opt-in data, or consent with third parties or affiliates for their marketing or promotional purposes. We may provide the minimum information needed to service providers that deliver or support our messaging program, solely so they can perform services for us. These providers are not permitted to use SMS opt-in data or consent to market their own products. All other categories of information sharing described in this Policy exclude text-messaging originator opt-in data and consent.
How we disclose information
We may disclose information:
to vendors and service providers that help us operate the website and deliver our services, such as hosting, scheduling, customer relationship management, email or SMS delivery, analytics, payment processing, and customer support providers;
to professional advisers, auditors, or insurers where needed for their services;
when required by law, legal process, or to protect rights, safety, and security; or
in connection with a business reorganization, merger, financing, or transfer, subject to appropriate safeguards.
We do not sell personal information for money. We do not share personal information with third parties for their own direct marketing without your consent.
Cookies and analytics
The website may use cookies and similar technologies for site functionality, security, analytics, or preferences. You can manage cookies through your browser settings. Disabling cookies may affect some site features. If analytics or advertising tools are enabled, those providers may receive technical usage information under their own privacy terms.
Data retention and security
We keep information for as long as reasonably necessary for the purposes described here, including to provide services, maintain business records, resolve disputes, and meet legal obligations. We use reasonable administrative, technical, and organizational safeguards, but no method of transmission or storage is completely secure.
Your choices and privacy requests
You can unsubscribe from marketing emails using the unsubscribe link in the email. For SMS, reply STOP. You may contact us to request access to, correction of, or deletion of personal information, subject to applicable law and legitimate recordkeeping requirements. Use drmaia.coach/contact to submit a request.
Children's privacy
Our website and services are intended for adults and are not directed to children. We do not knowingly collect personal information from children through the website. If you believe a child has provided information to us, contact us so we can review and address it.
Other websites
Our website may link to third-party websites or tools. Their privacy practices are governed by their own notices, not this Policy.
Changes to this Policy
We may update this Policy as our practices or legal requirements change. We will post the updated version here and revise the "Last updated" date. Your continued use of the website after an update means you acknowledge the revised Policy.
Contact
Questions or requests about this Policy? Contact Dr. Maia Leadership through drmaia.coach/contact.
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